Refund policy

1. Returns

We want you to be completely satisfied with your purchase from seed2plants.in. If you are not satisfied for any reason, you may return the item within 3-5 days of receiving it for a full refund or exchange. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging.

2. How to Initiate a Return

To initiate a return, please contact our customer support team at seed2plantsstore@gmail.com or call us at 6380962324. Provide your order number and details about the product you would like to return. We will guide you through the return process.

3. Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 5-7 business days.

4. Exchanges

If you need to exchange an item, please contact our customer support team. We will provide you with instructions on how to proceed with the exchange. Please note that we only replace items if they are defective or damaged.

5. Shipping Costs

Shipping costs for returning items are the responsibility of the customer unless the return is due to an error on our part (e.g., you received an incorrect or defective item). In such cases, we will provide you with a prepaid shipping label for the return.

6. Non-Returnable Items

Certain items are non-returnable, including [list any specific items that cannot be returned due to hygiene or other reasons].

7. Contact Us

If you have any questions about our Return and Refund Policy, please contact us at seed2plantsstore@gmail.com or call us at 6380962324.